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Tuntivo

Terms of service

Updated 11.10.2026.

These terms of service apply to the Tuntivo service provided by Codeva Oy (Business ID 2767062-9, Aurinkotie 28, 96190 Rovaniemi, info@codeva.fi), "Codeva". The service is intended for companies and other organisations, "the customer". Consumer protection law does not apply. Where a separate written agreement has been concluded with the customer, it applies instead of these terms to the extent that it differs from them.

1. The service

Tuntivo is a web-based service for shift planning, time tracking, absence management, employment contracts and preparing data for payroll. The service turns approved hours into pay events according to collective agreement rules and transfers them to the customer's payroll system.

We develop the service continuously and may change its features. We will not, however, remove core features during the contract period without notifying the customer a reasonable time in advance.

2. Account and users

The customer receives its own organisation account in the service. The customer decides who is given access and with which role (for example organisation admin, location manager, payroll viewer or employee).

The customer is responsible for ensuring that:

  • users comply with these terms
  • sign-in credentials are kept confidential
  • access is removed when a user should no longer use the service.

The customer must notify Codeva without delay if it suspects misuse of credentials.

3. Pricing and invoicing

  • The price is based on the number of active employees: one price per active employee per month as listed on the pricing page. All features are included.
  • An active employee is an employee who has at least one published shift or recorded working hours during the calendar month.
  • Prices are quoted excluding VAT (VAT 0 %). VAT is added at the applicable rate.
  • Invoicing is monthly in arrears. Payment term is 14 days net.
  • A new customer may try the service free of charge for 30 days. The trial does not commit the customer to continue.
  • Setting the Service up yourself is free. Guided onboarding is optional, at the fixed package prices shown on the pricing page; work outside a package is charged by the hour at the rate shown there, agreed in advance. There is no minimum monthly fee.
  • Electronic signing of employment contracts in the Service is included in the price, with no charge per signature.
  • Optional integrations, such as Visma Sign, are used with the customer's own account in that service. The customer pays the provider of that service directly under its own agreement with them.
  • Late payments accrue interest under the Finnish Interest Act. If an invoice is more than 30 days overdue, Codeva may restrict use of the service after a reminder.

Codeva may change prices by giving at least 60 days' notice. If the customer does not accept the change, it may terminate the service before the change takes effect.

4. Customer responsibilities

The customer is responsible for the accuracy of the data it stores in the service, including shifts, working hours, employment terms and the collective agreement rules and pay categories configured in the service.

Payroll decisions remain the customer's. Tuntivo does not calculate tax, pension contributions or net pay. The service produces pay events (quantities per pay category) based on the rules defined by the customer. The customer must check the pay events before approving them and sending them to payroll. As the employer, the customer is responsible for complying with employment law and collective agreements.

The customer may not use the service unlawfully, disrupt its operation or attempt to access other customers' data.

5. Availability and support

We aim to keep the service available without interruption and announce planned maintenance in advance. The service is provided with reasonable efforts and no specific service level (SLA) is promised unless separately agreed in writing.

Support is provided by email on business days in Finnish, Swedish and English.

The customer may connect third-party services to the Service, such as a payroll system (for example Netvisor) or, as an optional integration, Visma Sign. Codeva is not responsible for the availability of those services.

6. Processing of personal data

The customer is the controller of the personal data it stores in the service, and Codeva processes that data on the customer's behalf as a processor. Processing is governed by the data processing agreement (DPA) between the parties, which forms part of the agreement. See the privacy policy for more information.

7. Intellectual property

Ownership and intellectual property rights in the service, its software and documentation belong to Codeva or its licensors. While the agreement is in force, the customer has a non-exclusive right to use the service in its own operations.

The data the customer stores in the service belongs to the customer. Codeva may use aggregated, non-identifiable data about the use of the service to develop the service.

If the customer provides feedback or suggestions, Codeva may use them freely.

8. Term and termination

The agreement is valid until further notice. The customer may terminate the agreement to end at the end of any calendar month. Codeva may terminate the agreement with 3 months' notice.

Either party may terminate the agreement with immediate effect if the other party materially breaches it and does not remedy the breach within 14 days of written notice.

The customer can export its data from the service using reports and exports before the agreement ends. After the agreement has ended, Codeva deletes the customer's data within 90 days, unless the law requires it to be kept longer.

9. Limitation of liability

Codeva is not liable for indirect damages, such as loss of profit, business interruption or indirect costs arising from loss of data.

Codeva's total liability under the agreement is limited to the fees paid by the customer for the service during the 12 months preceding the damage.

These limitations do not apply to damage caused intentionally or through gross negligence.

Codeva is not liable for damage resulting from incorrect data or rules provided by the customer, or from the customer approving pay events without checking them.

10. Force majeure

Neither party is liable for delay or damage caused by an impediment beyond its control that it could not reasonably have foreseen.

11. Changes to these terms

Codeva may change these terms. Material changes are notified to the customer at least 30 days in advance by email or in the service. If the customer does not accept the change, it may terminate the agreement before the change takes effect.

12. Governing law and disputes

The agreement is governed by Finnish law. The parties will first try to resolve disagreements through negotiation. Otherwise disputes are settled in the Helsinki District Court.